Related skills
jenkins salesforce devops github actions ci/cd📋 Description
- Own end-to-end relationships on Buildkite's most strategic accounts with multi-org ARR.
- Drive measurable business outcomes and align success plans to enterprise goals.
- Mobilize cross-functional teams across CS, Sales, Product, Eng, Marketing, and leadership.
- Right-size engagement cadence to maintain executive-level partnerships.
- Lead C-suite, CTO, and board engagements and translate platform value to business outcomes.
- Shape the CS function's strategy and operating model to scale with key customers.
🎯 Requirements
- 8+ years in Customer Success, Strategic Account Management, or post-sale roles at top-tier B2B SaaS.
- Track record owning Buildkite-scale strategic relationships with multi-million ARR.
- Executive presence and communication across C-suite, CTO, and board.
- Built playbooks, mentored teams, and led cross-functional initiatives.
- Direct experience in CI/CD, DevOps, or developer infrastructure SaaS with deep domain knowledge.
- Strong commercial fluency—pricing, packaging, and working alongside AEs and Renewals.
🎁 Benefits
- Remote-first culture and support for work-life balance
- Competitive compensation and benefits package
- Meaningful work alongside innovative engineering teams
- Opportunities for professional growth and career development
- A supportive, collaborative team culture where your ideas and expertise matter
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