Staff Customer Success Engineer - Database

Added
30 minutes ago
Type
Full time
Salary
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Related skills

ansible terraform postgresql mongodb redis

πŸ“‹ Description

  • Escalate and coordinate responses for complex database and cloud infra issues.
  • Architect enterprise-grade DB solutions for large-scale workloads, HA, replication, and multi-cloud.
  • Lead hands-on support across MySQL, PostgreSQL, Redis, MongoDB, Kafka, OpenSearch.
  • Act as trusted technical advisor to large customers, building deep relationships with their teams.
  • Analyze DB and cloud architectures to optimize scalability, security, resiliency.
  • Build infra diagrams and explain architectural decisions to technical and non-technical audiences.

🎯 Requirements

  • Extensive experience in cloud infra and database support, resolving complex production issues.
  • Expertise with PostgreSQL, MySQL, Redis, MongoDB; familiarity with Kafka and OpenSearch.
  • Strong Linux, distributed systems, and networking knowledge; troubleshoot across app β†’ DB β†’ infra.
  • Deep DB architecture knowledge: schema, replication, sharding, backups, tuning.
  • Senior customer-facing technical experience; consultative DB expert solving complex challenges.
  • 7+ years of experience in software engineering, DevOps, technical support, or solutions engineering.

🎁 Benefits

  • Remote role with flexible benefits and local meetups; conference/training reimbursement.
  • Career development resources and opportunities to grow, including training subsidies and LinkedIn Learning.
  • Well-being programs: Employee Assistance Program, local meetups, flexible time off.
  • Competitive compensation with bonus potential, plus equity grants and an Employee Stock Purchase Program.
  • DigitalOcean is an equal-opportunity employer.
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