Staff Customer Success Engineer - Database

Added
20 days ago
Type
Full time
Salary
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Related skills

ansible terraform postgresql mongodb redis

πŸ“‹ Description

  • Serve as escalation point for complex database and cloud infra issues.
  • Architect enterprise-grade database solutions for large-scale workloads.
  • Lead hands-on support for DB and cloud infra across MySQL, PostgreSQL, Redis, MongoDB, Kafka, OpenSearch.
  • Act as trusted technical advisor to our largest customers and partners.
  • Analyze customer DB and cloud architectures to optimize scalability and security.
  • Build infra diagrams and explain architectural decisions clearly.

🎯 Requirements

  • 7+ years in software engineering, DevOps, or solutions engineering with senior customer-facing focus.
  • Extensive cloud infrastructure and database support experience in high-scale environments.
  • PostgreSQL, MySQL, Redis, MongoDB; Kafka and OpenSearch familiarity.
  • Linux, distributed systems, networking; troubleshoot full stack.
  • Database architecture: schema design, replication, sharding, backups, performance tuning.
  • Automation mindset with Python, Bash, or Go; strong written and verbal communication.

🎁 Benefits

  • Career development resources and LinkedIn Learning access.
  • Comprehensive well-being programs, local meetups, and flexible time off.
  • Equity compensation available and Employee Stock Purchase Program.
  • Opportunity to work with a high-performance team building the cloud for builders.
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