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b2b saas product strategy mentoring content design customer insights📋 Description
- Establish scalable programs delivering customer insights to teams.
- Lead strategic initiatives informing product strategy across departments.
- Share insights and run workshops to center the customer in decisions.
- Mentor designers and PMs to improve content and ways of working.
- Drive content design projects to inform product offerings and AI features.
- Help scale content design capabilities by guiding team growth.
🎯 Requirements
- 8-10+ years in B2B SaaS on large-scale projects.
- Proven track record of high execution quality and impact.
- Independent in discovery and leveraging customer insights for strategy.
- Leads discovery from ambiguity to actionable insights.
- Excellent communication; articulates design concepts to diverse audiences.
- Case studies required showing impact across 2-3 content design projects.
🎁 Benefits
- Industry-competitive compensation
- 100% covered medical, dental, and vision for dependents
- 16 weeks fully-paid parental leave
- 401(k) matching
- Flexible work hours and location
- Open PTO policy
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