Executes operational work including updating/patching and maintaining the Engineering Service Desk queue
Responsible for ensuring team requests are triaged and/or actioned in a timely manner
Monitors Platform health and take steps to alleviate issues related to deployment and operations
Assist with capacity, performance and scalability testing where required
Escalation point for Platform issues from customer support teams
Execute runbooks and update processes as required

🎯 Requirements

General platform infrastructure knowledge including high availability and load balancing concepts
Sound understanding of protocols/technologies like HTTP, SSL, SSH and Kubernetes
Familiarity with MongoDB and NodeJS
Knowledge of Terraform
Familiarity with AWS and Azure
Linux fundamentals and knowledge of Datadog
Experience with monitoring and troubleshooting techniques

🎁 Benefits

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

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