Sr. Training and Knowledge Management Manager (Legal)

Added
2 hours ago
Type
Full time
Salary
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๐Ÿ“‹ Description

  • Strategize and lead a multi-year knowledge management and training roadmap for the Legal team.
  • Unify legal training across the org with Sales Enablement, Okta University, and L&D.
  • Create and deliver on-demand content and live training, including scalable onboarding for new hires.
  • Develop high-quality legal content ensuring accuracy and clear, accessible delivery for humans and AI.
  • Establish standards for knowledge capture, lifecycle, governance, and self-service tools.
  • Mentor and guide the Training & Knowledge Management Specialist to drive consistency and growth.

๐ŸŽฏ Requirements

  • Bachelor's degree in Learning/Development, Knowledge Management, or related field.
  • 10+ years in professional roles, 7+ in Training & Knowledge Management.
  • Experience supporting an in-house Legal department or paralegal background.
  • Proven ability to design and deploy engaging content (wikis, e-learning, curricula).
  • Proficiency with Confluence, Highspot, WalkMe, Articulate, Zoom, Google Slides; TAP familiarity.
  • Strong communication, collaboration, and leadership; ability to influence senior stakeholders.

๐ŸŽ Benefits

  • Health, dental, and vision insurance; PTO and paid parental leave.
  • RRSP with company match and healthcare spending accounts.
  • Telemedicine and a comprehensive total rewards program.
  • Immersive in-person onboarding and a global office network.
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