Related skills
salesforce cloud windows networking jira📋 Description
- Troubleshoot and resolve AXON hardware and software issues
- Become a subject matter expert in Axon’s product base
- Provide world-class bilingual support via phone, email, and chat
- Identify and report product bugs; drive resolution with internal teams
- Translate and localize technical docs and customer communications
- Manage Spanish-language support queue and case resolution
🎯 Requirements
- Bachelor’s Degree preferred or equivalent work experience
- 2+ years technical support in software/hardware or web solutions
- Fluent in Spanish and English (spoken and written)
- Proficient with Windows OS, mobile devices, and cloud-based solutions
- Strong understanding of internet networking and routing
- Self-driven, takes ownership and works independently
🎁 Benefits
- Competitive salary
- Paid time off
- Robust parental leave policy
- Medical, Dental, Vision plans
- Fitness Programs
- Learning & Development programs
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