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salesforce german windows networking jira📋 Description
- Troubleshoot and resolve technical issues with AXON hardware and software
- Become a subject matter expert in Axon’s product base
- Provide world-class support for complex issues while maintaining SLAs
- Identify and report bugs; partner with internal teams to drive resolution
- Analyze data and customer feedback to surface product insights
- Provide bilingual German/English support via phone, email, and chat
🎯 Requirements
- Bachelor’s degree preferred or equivalent work experience
- 2+ years technical support in software/hardware, web-based solutions, or e-commerce
- Full professional fluency in German and English (spoken and written)
- Proficient with Windows, mobile devices, and cloud-based solutions
- Strong networking and routing knowledge
- CJIS background check required
🎁 Benefits
- Paid time off
- Robust parental leave policy
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
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