Related skills
kubernetes bgp ospf mpls ccnp📋 Description
- Provide support for partners and customers via phone, email, and web
- Escalate and collaborate with Eng to resolve issues
- Provide Tier 2/3 tech expertise for service, data center, and wireless issues
- Analyze problems and identify solutions using issue databases and lab sims
- Use troubleshooting to perform lab replications and test engineering fixes
- Troubleshoot networking protocols such as OSPF, BGP, MPLS
🎯 Requirements
- Excellent troubleshooting skills
- Business English and Japanese proficiency
- Strong communication in English and Japanese
- OpenStack and Kubernetes experience preferred
- Networking knowledge: OSPF, BGP, MPLS
- CCNA/CCNP certification a plus
🎁 Benefits
- Hybrid work: remote-office with 2 days in office
- Monday–Friday, 9AM–6PM working hours
- 60-minute lunch break
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