Build relationships with key SLED stakeholders to align objectives with Zscaler goals.
Provide technical guidance and best practices for Zscaler integration.
Lead complex escalations and coordinate resolutions with internal and external teams.
Identify adoption insights and create risk mitigation plans.
Create and share best-practice guides and playbooks for CS impact.

🎯 Requirements

5+ years in customer-facing roles (CSM, TAM, SEng, or Sales Eng).
5+ years in cloud services, web security, networking, or infra solutions.
Strong communication and presentation skills with influence.
Strong technical acumen to map business challenges to Zscaler outcomes.
Analyze customer data to derive insights and tailor adoption strategies.
Preferred: CISSP, CCNP or CCIE or Network+; cloud certs (AWS/Azure/GCP).

🎁 Benefits

Various health plans
Vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more

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