Related skills
program management saas agile training customer enablement📋 Description
- Own a portfolio of RMS customers post-go-live.
- Drive sustained feature adoption and value realization.
- Lead training, enablement, and customer success.
- Collaborate with Sales, Services, and Product on SOWs.
- Serve as escalation resource for post-deployment issues without TAM.
- Audit customer environments to improve operational effectiveness.
🎯 Requirements
- 5+ years in program or project management in tech or SaaS.
- Experience developing and delivering training programs and customer education.
- Strong cross-functional collaboration and influence.
- Excellent communication and presentation skills; hosting webinars.
- Ability to thrive in dynamic, evolving environments and work autonomously.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Learning & Development programs
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