Sr. Technical Operations Engineer, Customer Success (Starlink)

Added
2 days ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

product management data analytics sql python cross-functional collaboration

πŸ“‹ Description

  • Understand and drive core user metrics: NPS, CCR, CSAT, and more.
  • Collaborate across orgs to triage and fix root causes of poor UX.
  • Fix, automate, or create new processes for fixing structural issues.
  • Serve as product manager for feature launches and software automation.

🎯 Requirements

  • Bachelor’s degree in engineering.
  • 4+ years in tech ops, mgmt consulting, or similar in a tech company.
  • Python/SQL data analysis experience.
  • Ability to solve ill-defined problems.
  • Strong cross-functional communication.

🎁 Benefits

  • Stock options and long-term incentives.
  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Paid parental leave and holidays.
  • Company shuttles for Seattle to Redmond commute.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Product Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Product Jobs

See more Product jobs β†’