Sr Technical Customer Success Manager (French speaking, 12 mth FTC)
Related skills
analytics amplitude data architecture taxonomy design mcp integrations📋 Description
- Own deployment, adoption, and outcomes from presales to renewal
- Collaborate with Account Executives to drive renewals and expansions
- Monitor health using customer data to maximize value
- Provide expertise to derive insights from Amplitude
- Plan and deliver value-based business reviews with client executives
- Manage a portfolio of 30–40 enterprise accounts
🎯 Requirements
- French + English language proficiency
- Enterprise account management and renewals/expansions
- Data foundations, taxonomy, instrumentation patterns
- MCP integrations and architecture understanding
- Hands-on Amplitude product expertise (dashboards/workbooks)
- Strong communication, problem-solving, and PM skills
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