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.net salesforce java sql sfdc📋 Description
- Deliver expert-level global technical support for Conga products.
- Troubleshoot complex issues; perform root-cause analysis.
- Collaborate with engineering and product teams to drive improvements.
- Document solutions and contribute to knowledge base.
- Serve as trusted advisor and escalation point for customers.
🎯 Requirements
- 4+ years SaaS tech support; Salesforce/Workday/ServiceNow focus
- Troubleshoot and resolve enterprise SaaS issues; automation tools
- Bachelor's degree in Engineering, CS, or related field (or equivalent)
🎁 Benefits
- Competitive compensation and benefits
- Flexible work options
- Medical and dental insurance
- Equal opportunity employer; diverse and inclusive
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