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salesforce customer service insurance osha connect📋 Description
- Manage supplier compliance data using Connect and Salesforce.
- Provide world-class service via phone, chat, email, and SMS.
- Collect and verify supplier documentation for compliance.
- Onboard high-value suppliers and run compliance campaigns.
- Escalate issues and drive service recovery; mentor others.
- Hybrid Lehi schedule: Tue-Thu in office; Mon/Fri remote.
🎯 Requirements
- Expert in Connect and Salesforce platforms.
- Experience with supplier compliance and onboarding.
- Knowledge of Insurance, OSHA, MSHA, Safety Manual.
- Strong written and verbal communication; handle escalations.
- Mentor teammates and train on Avetta platforms.
- Must attend 8 weeks of training starting Apr 7, 2026.
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