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Related skills
strategic planning cross-functional collaboration roi analysis governance executive relationship management📋 Description
- Build trusted relationships with executives and stakeholders.
- Align customer goals with solution capabilities and ROI.
- Lead executive business reviews and governance forums.
- Drive cross-functional alignment across orgs and regions.
- Ensure adoption, retention, and measurable outcomes.
- Advocate for customers to influence product and roadmap.
🎯 Requirements
- Proven enterprise customer success / account management experience.
- Ability to influence C-suite and senior stakeholders.
- Experience leading executive business reviews and governance sessions.
- Strong cross-functional collaboration with Sales and Solution Consultants.
- Data-driven mindset with health metrics and ROI focus.
- Excellent communication, advocacy, and program leadership.
🎁 Benefits
- Hybrid, remote-friendly work setup.
- Accommodation available during hiring process.
- Inclusive, diverse workplace culture.
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