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account management analytics sales saas healthcare📋 Description
- Grow opportunities within existing portfolio via upselling.
- Identify business problems and map to Axuall offerings.
- Collaborate with internal teams to grow adoption and revenue.
- Learn workforce intelligence and analytics quickly.
- Collaborate cross-functionally to improve retention and turnaround.
- Build trusted relationships to unlock growth in accounts.
- Provide feedback to Eng/Product to guide features.
- Develop knowledge of customer needs and market trends.
- Align products to customer objectives and roadmap.
🎯 Requirements
- 5+ years in healthcare SaaS account management.
- Excellent client service across clinician roles.
- Strong admin skills to manage complex processes.
- Experience identifying growth opportunities and expanding revenue.
- Highly organized with attention to detail.
- Positive attitude and adaptability.
- Quantify actions from analytics to goals and trends.
- Strong understanding of client ecosystem and decision processes.
- Experience with product engagement and upselling.
- Excellent written and verbal communication for education and negotiation.
🎁 Benefits
- Comprehensive Health Insurance
- 401(k) with Employer Match
- Wellness Stipend
- Professional Development Reimbursement
- Work From Home Stipend
- Remote Work Flexibility
- Flexible PTO
- Paid parental leave
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