SR Staff Mixed Methods User Researcher

📋 Description

• Lead complex, high-stakes studies shaping product vision.
• Partner with product, design, engineering, data science, and researchers to identify opportunities.
• Apply qualitative and quantitative methods to understand user experiences and translate into insights.
• Coach and mentor the next generation of researchers.
• Define standards for responsible AI use in research.
• Elevate research practice and set methodological bar across teams.

🎯 Requirements

• 8+ years of applied research; at least 6 years in tech/SaaS.
• Extensive experience leading evaluative and generative research across lifecycle.
• Deep expertise in qualitative methods (interviews, usability studies) and quantitative (surveys, data analysis).
• Excellent judgment in prioritizing research priorities and trade-offs across workstreams.
• Proficient with AI tools in research workflows; able to evaluate outputs and set standards.
• Collaborative, cross-functional communicator with ability to drive alignment through evidence.

🎁 Benefits

• Generous performance-based bonus plans.
• Rich medical, dental, and vision coverage.
• 100% immediate vesting retirement contributions.
• One-time home office stipend plus annual professional development budget.
• Quarterly wellness days and ongoing well-being stipend.
• Paid parental leave and employee referral bonus.