Related skills
crm salesforce excel microsoft office powerpoint📋 Description
- Primary contact for assigned enterprise 2nd.MD clients.
- Lead onboarding through renewal with clients and partners.
- Drive client outcomes, utilization, and retention with proactive guidance.
- Collaborate cross-functionally to ensure program success.
- Monitor client communications and document follow-ups.
- Support program implementation and client reporting.
🎯 Requirements
- Bachelor's degree in Business, Healthcare Administration, or related field.
- 5-7 years in client success, account management, or related.
- Manage complex B2B relationships with contracts $100K-$2M+.
- Retention and growth targets in senior client-facing roles.
- Experience with healthcare orgs, health plans, or partnerships.
- Advanced analytics with data interpretation; MS Office and Salesforce.
🎁 Benefits
- Flexible Time Off, 13 paid holidays.
- Competitive medical, dental, and vision coverage.
- Flexible 401(k) plan with company match.
- Mental health and wellness benefits.
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