Related skills
sales monitoring pre-sales integration ivr📋 Description
- Lead pre-sales activities: discovery, demos, workshops, POCs.
- Collaborate with Sales to align technical execution to account strategy and revenue goals.
- Conduct discovery to uncover pain points, drivers, decision criteria, and requirements.
- Architect solutions that integrate Cyara with client tech stacks to optimize CX.
- Develop and present customized demos linking challenges to business value.
- Represent Cyara at events; partner with internal teams to ensure smooth transitions.
🎯 Requirements
- 8+ years in pre-sales or related roles, presenting to C-level/VP stakeholders.
- Bachelor's degree in Computer Science, Information Technology, or equivalent.
- Proven leadership of large-scale enterprise technical sales from discovery to close.
- Experience in CX, contact center, IVR, testing, monitoring, or related tech.
- Advanced ability to design integrated solutions and map tech to business value.
- Excellent communication and presentation skills for technical and business audiences.
- Willingness to travel globally for customers and events.
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