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node.js react python typescript kafka📋 Description
- Lead responses to critical incidents and customer-impacting events
- Work directly with enterprise customers
- Collaborate across engineering, product, and support to solve urgent problems
- Build internal tools and improve core features from customer feedback
- Build extensible platform for account/org settings with declarative controls and AI guardrails
🎯 Requirements
- 6+ years in SaaS engineering; backend services (Python/Node.js)
- Frontend experience with TypeScript/React for enterprise apps
- Proficient with AI tooling and building AI-enabled systems
- Experience with Kafka, SQS, Fastify; observability with Datadog, Grafana, Graylog
- Customer empathy, ownership mindset, and strong collaboration
- Self-starter, comfortable with ambiguity and end-to-end ownership
🎁 Benefits
- All-remote company with flexible remote work
- High visibility and impact with cross-functional collaboration
- Opportunity to influence enterprise features and ARR
- Growth-focused culture and emphasis on AI-driven tech
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