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saas marketo e-commerce salesforce cpq zuora📋 Description
- Partner with Product & Engineering to optimize renewals checkout (one-click extensions, self-service).
- Own auto-renewal logic: automatic vs seller-assisted renewals by health scores and contract complexity.
- Develop digital-only pricing to incentivize renewals without human touch.
- Design the Renewal Lifecycle communications plan (email, in-app, SMS) to drive renewal ROI.
- Lead A/B testing for renewal offers and UI to maximize conversion and NRR.
- Train Renewals and Sales teams on digital renewal processes, handoff criteria, escalation protocols.
🎯 Requirements
- SaaS E-Commerce & Platform Expertise
- 6+ years in SaaS GTM; 3+ years in digital renewals
- Stripe, Recurly, Zuora; Salesforce CPQ integration
- Auto-renewal contracts & compliance experience
- Digital Marketing Automation: Marketo, Braze, Gainsight PX
- Education: Bachelor's in Business, Finance, Economics, Data Science, or related
🎁 Benefits
- Flexible remote model; on-site options
- Professional development stipend
- Comprehensive health and parental leave plans
- Equity where eligible
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