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data analysis salesforce google sheets quality assurance process improvement📋 Description
- Lead the Deal Support quality program.
- Audit deal-related interactions across internal systems for policy adherence.
- Design and coach quality practices for teams.
- Analyze quality data to drive improvements.
- Collaborate with Sales, Ops, and Systems teams.
- Champion Samsara’s customer-focused culture and values.
🎯 Requirements
- 3-5 years in QA, quality ops; 2+ years running quality programs.
- Design and use QA rubrics/scorecards for audits.
- Strong analytics; root cause analysis; data storytelling.
- Excellent written and verbal communication; deliver feedback.
- Detail-oriented; independent in fast-paced env.
- Experience leveraging AI tools to automate quality workflows.
- Salesforce experience preferred.
🎁 Benefits
- Flexible remote model with optional in-office work.
- Professional development stipend.
- Comprehensive health and parental leave plans.
- Total rewards above market with base, bonus, and equity.
- Inclusive culture with belonging initiatives.
- Cross-functional, high-impact teamwork.
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