Related skills
salesforce google sheets quality assurance process improvement excel📋 Description
- Audit deal workflows across internal systems to assess performance.
- QA & Coaching: use rubrics to ensure quality and provide feedback.
- Insight & Analysis: analyze quality data with spreadsheets to derive insights.
- Program Support: audit and design monitoring forms for qualitative data.
- Collaboration: work with Sales, Sales Ops, and Systems teams to improve processes.
- Champion Samsara’s cultural principles as we scale globally.
🎯 Requirements
- 3-5 yrs in QA, process improvement, or operations; 2+ yrs executing QA programs.
- Designing and using QA rubrics or scorecards for audits and feedback.
- Strong analytical skills; root cause analysis and trend identification.
- Excellent written and verbal communication; present findings clearly.
- Meticulous attention to detail and drive for continuous improvement; independent.
- Experience leveraging AI tools to automate QA workflows or analyze data.
🎁 Benefits
- Flexible remote model with optional in-person offices.
- Competitive pay with base, bonus, and equity.
- Professional development stipend and comprehensive health/leave plans.
- Inclusive culture focused on growth and teamwork.
- Accommodations available during recruitment.
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