Sr. Provider Customer Success Manager - Enterprise Accounts
Related skills
crm account management data analysis saas relationship building📋 Description
- Manage strategic partnerships with clients as the main liaison.
- Proactively identify opportunities to improve client performance using data.
- Foster collaboration among clients and share success stories.
- Advise clients to promote adoption of solutions and align with goals.
- Craft narratives on product usage to illustrate ROI and adoption.
- Travel: 30% travel; CA territory with occasional Toronto visits.
🎯 Requirements
- 2-5 years healthcare experience in health systems, hospitals, or acute care.
- Must have exposure to healthcare organizations.
- Strong written and verbal communication abilities.
- Excellent organizational, project management, and time management skills.
- Relationship-building, teamwork, and collaboration capabilities.
- CRM tools experience; SaaS or EHR experience a bonus.
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