Sr. Professional Services Technical Consultant

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

powershell linux api xml snmp

πŸ“‹ Description

  • Provide remote or onsite consulting services with focus on quality, accuracy, and customer satisfaction.
  • Perform hands-on installation, configuration, and troubleshooting of ScienceLogic appliances.
  • Work with the customer's technical/management staff as SME for ScienceLogic products.
  • Handle on-site and remote customer work as required; on-site work may be full-time.
  • Advocate for customer issues, new features, and product direction.
  • Record all activity in the department's ticketing system.

🎯 Requirements

  • 5+ years Linux operating system experience.
  • 5+ years Database query experience.
  • 5+ years SNMP and vendor MIB architecture experience.
  • 5+ years configuring SNMP traps and/or Syslog alerts.
  • Strong knowledge of PowerShell, WMI, XML/SOAP, API.
  • Excellent written and verbal communication skills; leadership and customer-handling.

🎁 Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k) plan with employer match
  • Flexible Paid Time Off (FTO)
  • Volunteer Time Off (VTO) - two days per year
  • 5-year Service Milestone Sabbatical
  • Paid parental leave
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