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data analytics saas machine learning ai llms📋 Description
- Define and own the 0-to-1 AI insights and analytics product strategy.
- Build a product from the ground up using ML/AI for contact center insights.
- Navigate real-world data complexities and ML tradeoffs in production.
- Partner with Engineering, ML, Design, and GTM to deliver value.
- Lead customer-centric iteration to refine the product roadmap.
🎯 Requirements
- 4+ years of SaaS product management experience.
- Experience in Contact Center or CX with AI-driven products.
- Proven PM leadership delivering B2B SaaS solutions.
- ML lifecycle experience: data, model tradeoffs, latency, accuracy.
- Strong cross-functional leadership and stakeholder management.
🎁 Benefits
- Inclusive and diverse culture.
- Team-first environment.
- Equal opportunity employer.
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