Related skills
java grafana prometheus python kubernetes📋 Description
- Translate customer needs into technical requirements for ArcGIS releases
- Design end-to-end observability pipelines across deployments
- Contribute to AI-driven RCA capabilities for faster troubleshooting
- Design data-driven models for sizing and capacity guidance
- Collaborate on ArcGIS Enterprise software releases with teams
- Share workflows in help topics, blogs, tutorials, and samples
- Troubleshoot and triage customer issues
- Review automated test results and certify software quality
🎯 Requirements
- 5+ years with ArcGIS Enterprise and ArcGIS tech
- Observability concepts: metrics, logs, traces, SLIs/SLOs
- Prometheus / Grafana hands-on experience
- Test plans and test automation experience
- Python, Java, or other scripting languages
- Translate customer needs to technical requirements
- Strong problem solving and analytical skills
- Build and deliver quality software in teams
- Time management and organizational skills
- Bachelor’s degree in computer science or related field
🎁 Benefits
- Medical, dental, vision, and life insurance
- 401(k) with profit sharing
- 80 hours vacation and 12 holidays
- Growth and professional development
- Commitment to diversity and inclusion
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