Related skills
devops saas change management enterprise architecture it monitoring📋 Description
- Build executive-level trusted advisor relationships with IT, Eng, and Support.
- Demonstrates product knowledge aligned to customer priorities.
- Guide customers on process, people and change mgmt to drive adoption.
- Identify risks and work with sales to mitigate and plan.
- Produce an adoption path showing current and target state.
- Lead cross-functional post-sales teams for a seamless customer experience.
🎯 Requirements
- 8-10 years of customer-facing experience.
- Proven ROI modeling to drive strategic decisions.
- Deep SaaS experience with market trends and customer needs.
- Strong IT enterprise architecture, DevOps, and monitoring knowledge.
🎁 Benefits
- Competitive salary
- Comprehensive benefits
- Flexible work arrangements
- Company equity
- ESPP
- Generous paid vacation
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