Related skills
devops enterprise architecture it monitoring automation roi models📋 Description
- Build executive-level trusted advisor relationships with customers' IT, engineering and support teams.
- Demonstrate PagerDuty product knowledge aligned to customer priorities.
- Guide customers on process, people and change management to drive real-time operations adoption.
- Proactively identify risks and partner with sales to mitigate.
- Lead cross-functional post-sales teams delivering a seamless customer experience.
- Develop and execute an adoption path with current state to target state and timelines.
🎯 Requirements
- 8-10 years of customer-facing experience.
- Proficiency in ROI models to drive decisions.
- Strong IT enterprise architecture, DevOps and monitoring knowledge.
- Strong consulting skills as a trusted advisor.
- Knowledge of PagerDuty products and features.
- Thrives in a collaborative fast-paced environment.
- Able to drive C-level conversations and handle objections.
- Experience in DevOps or transitioning to DevOps.
🎁 Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Generous paid vacation and holidays
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