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payments data analysis sql trust & safety cross-functional📋 Description
- Own and scale central ops: Trust & Safety, Pay Ops, Contractor Mgmt
- Lead a small team of operators and frontline managers
- Drive operational excellence with clear metrics and targets
- Collaborate with Legal, Finance, Product, Engineering, Analytics, Delivery
- Be data-driven; navigate ambiguity; optimize processes
- Design and improve processes to support the business
🎯 Requirements
- Strong leadership to motivate teams and drive accountability against metrics
- Advanced SQL and data analysis; independently pull, analyze, and interpret data
- Demonstrated experience driving cross-functional initiatives and influencing partners without direct authority
- Bonus: structured problem-solving in ambiguity and complex operational challenges
- Bonus: excellent communication with senior stakeholders
- Bonus: experience operating in fast-paced, metrics-driven environments
🎁 Benefits
- Equity in a fast-growing company
- 401(k) match and financial coaching
- Paid parental leave and fertility benefits
- Medical, dental, and vision; mental health support
- $2,000 learning stipend and ongoing development
- Flexible PTO and holidays; SF office perks
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