Related skills
customer success security program management saas leadership📋 Description
- Recruit, mentor, and manage a team of TAMs focused on commercial accounts.
- Set clear performance goals and provide ongoing feedback and development.
- Partner with TAM, CS, Sales, and Product to embed customer-first thinking.
- Create a compelling vision for the organization and for customers.
- Define and drive strategy for Okta's NPI TAM team to accelerate value.
- Develop processes, journeys, and metrics to drive customer outcomes.
🎯 Requirements
- Leadership in a high-growth SaaS org.
- 5-10+ years in TAM, sales, CS, renewal sales, or consulting.
- Bachelor's degree; MBA a plus.
- Experience recruiting and managing internship/early career programs.
- Experience delivering TAM/CS at scale.
- Travel up to 35%.
🎁 Benefits
- Benefits
- Social Impact
- Talent and Fostering Connection + Community at Okta
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