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forecasting salesforce gainsight revenue analytics kantata📋 Description
- Lead ops teams across CSM, Renewals, and PS Ops.
- Own forecasting, resources, and financial operations for CX.
- Partner with Revenue Strategy, Finance, and Sales for GTM.
- Establish cadence: forecast reviews, renewal health, pipeline hygiene.
- Deliver CX metrics with Revenue Analytics on renewals, churn, PS utilization.
- Improve PS bookings and revenue forecasting to reduce manual work.
🎯 Requirements
- Extensive CX, Renewals, and PS ops experience.
- Proven people management for distributed SaaS teams.
- Fluency with Gainsight, Salesforce, Kantata.
- PS finance: margins, rate cards, revenue recognition.
- Translate business questions into processes and reports.
- Build scalable ops processes in a scaling environment.
🎁 Benefits
- Benefits to support your health, finances, and well-being.
- Flexible Paid Time Off.
- Team Member Resource Groups.
- Equity compensation and employee stock purchase plan.
- Growth and Development Fund.
- Parental Leave.
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