Sr. Manager, Professional Services

Added
7 hours ago
Type
Full time
Salary
Salary not provided

Related skills

risk management saas project management stakeholder management implementation

📋 Description

  • Strategic leadership: set and execute team plans aligned with group objectives.
  • Lead, coach, and mentor the team; recruit talent and manage performance.
  • Manage a portfolio of complex implementations; forecast scope/resources; mitigate risks.
  • Build strong client relationships; identify needs; provide guidance on best practices.
  • Improve project methodologies; develop training materials; drive innovation.
  • Collaborate with sales, product, and engineering to align cross-functional initiatives.

🎯 Requirements

  • Bachelor's degree or equivalent; 6+ years in professional services and 3+ leading SaaS teams.
  • Proven track record delivering complex IT projects on time and within budget.
  • Extensive experience in people management, coaching and performance management.
  • Strong leadership to motivate, inspire, and build a high-performing team.
  • Excellent written and verbal communication with clients, staff, and executives.
  • Understanding of SaaS product lifecycles and implementation processes.
  • Proficiency in implementation and project management methodologies, budgeting, risk management.
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