Related skills
reporting customer success cross-functional collaboration team leadership dashboardsπ Description
- Lead a team to drive customer success, loyalty, and growth.
- Set goals and supervise daily team activities.
- Mentor, coach, and develop team members for peak performance.
- Align cross-functional initiatives to improve efficiency and renewals.
- Build strong relationships with partner executives and customers.
- Monitor dashboards and reporting to track goals and progress.
π― Requirements
- Strong leadership and people-management skills
- Experience in partner/customer success or account management
- Ability to analyze data and translate into action
- Excellent cross-functional communication and relationship-building
- Proven ability to design scalable processes and playbooks
- Problem solving and escalation management
π Benefits
- Inclusive culture valuing diverse perspectives
- Equal employment opportunities
- Reasonable accommodations available on request
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