Related skills
salesforce zoom iso 27001 active directory microsoft 365📋 Description
- Monitor IT support tickets and assign to team as appropriate.
- Provide technical end-user support via tickets, phone, email, or in person.
- Diagnose and resolve hardware, software, and network issues.
- Manage procurement, provisioning, and inventory of IT equipment.
- Install and configure hardware, software, and SaaS apps; maintain systems.
- Mentor junior team members and contribute to IT projects.
🎯 Requirements
- At least six years as a senior IT support professional; degree in IT/CS.
- Strong problem-solving and multi-tasking capabilities.
- Knowledge of Active Directory, Microsoft 365, and MS Teams.
- ISO 27001 risk management and compliance controls.
- Ability to communicate clearly with non-technical users; work independently or in a team.
- Experience with SaaS product administration (Zoom, Salesforce).
🎁 Benefits
- Paid Time Off: ample days off plus 8 bank holidays.
- Private Health Insurance: health and life coverage for you and family.
- Electric Vehicle Scheme: drive green with our EV program.
- Career Growth: internal mobility and opportunities.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!