Related skills
okta github jira confluence google workspace📋 Description
- Be the face of IT in North America during US hours.
- Troubleshoot app access, license provisioning, SSO, and device mgmt.
- Own NA onboarding/offboarding for Day 1 success.
- Manage escalations end-to-end from diagnosis to root cause.
- Partner with US GTM, Sales, and Marketing to improve tech experience.
- Embed IT perspective in business projects and drive improvements.
🎯 Requirements
- 3+ years in IT engineering, IT operations, or similar.
- IAM: Okta (SSO, SCIM, lifecycle, groups/policy).
- Endpoint mgmt: Jamf (macOS) and Microsoft Intune (Windows).
- SaaS productivity: Google Workspace, Slack, Zoom, Jira/Confluence.
- Ownership mindset; automation-first; root-cause thinking.
- Onboarding/offboarding for North America IT; able to work solo.
🎁 Benefits
- Fully remote company with global teams.
- Ownership from Day One of NA IT experience.
- Growth opportunities across a fast-growing, global org.
- Global data community and open-source involvement.
- Equal opportunity employer.
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