Sr. Global Events Manager

📋 Description

• Own the technical and operational infra for Twilio's global events.
• Build operating model for event tech, data, and digital attendee experiences.
• Define templates, playbooks, QA checks, and launch timelines for events.
• Partner with Marketing Ops, Data, Web, Brand, Sales to align goals.
• Manage vendor relationships, platform roadmaps, and support budgets.
• Lead planning, testing, and launch of event sites and pages.

🎯 Requirements

• 8+ years in event tech, registration ops, or marketing ops in B2B SaaS.
• Salesforce and event data expertise: tracking, mapping, QA, reporting.
• Hands-on with event platforms: Swoogo, Cvent, RainFocus, Qualtrics, Bizzabo.
• Experience supporting large-scale events (2,000+ attendees) and mobile apps/onsite hardware.
• Advanced Excel/Google Sheets: data cleanup, pivots, lookups, reports.
• Ability to build scalable templates, playbooks, QA processes, and launch readiness.
• Demonstrated use of AI/automation to improve productivity and scale.

🎁 Benefits

• Generous time off, parental and wellness leave.
• Healthcare and 401(k) retirement plan.
• Paid sick time and paid personal time off.
• Paid parental leave.
• Eligible for Twilio equity plan and corporate bonus plan.
• Remote-first culture with flexible scheduling.