Related skills
lms saas training certification enablement📋 Description
- Lead Support and Training strategy across time zones and coverage models
- Build and manage a high-performing team of training and support pros
- Foster accountability and continuous improvement across teams
- Collaborate with the VP of Adoption to align with business strategy
- Partner with Product to relay customer feedback on functionality
- Design onboarding programs to reduce implementation time
🎯 Requirements
- 10+ years in SaaS training/enablement with 5+ years leading teams
- Strong understanding of B2B SaaS delivery, onboarding, and lifecycle
- Hands-on LMS / e-learning experience and structured programs
- Experience building certification programs
- Strong leadership, communication, and cross-functional influence
- Experience or interest in AEC tech or homebuilding
🎁 Benefits
- Remote-first with flexible hours
- Competitive salaries with equity
- Medical, dental, and vision coverage
- Unlimited PTO and parental leave for U.S. full-time
- 401(k) and short/long-term disability
- Home office stipend
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