Sr. Director, Sales & CS Operations

📋 Description

• Be CRO's operating partner; run sales cadence and translate insights into actions.
• Lead global deal desk and pricing governance; set approval matrices and policies.
• Modernize quote-to-cash; own Salesforce CRM and CPQ; drive accuracy.
• Lead territory and capacity planning; design global quota plans.
• Operationalize AI in the field; ship AI use cases for AEs.
• Nurture partner co-sell; improve deal registration and joint approvals.

🎯 Requirements

• 8–12+ years in Sales Ops within SaaS at global enterprise scale.
• Proven ownership of deal desk, pricing governance, territory/capacity, CPQ.
• Hands-on with Salesforce, CPQ, DocuSign, Clari; ERP integrations; Snowflake BI.
• Strong commercial/financial fluency; margin analysis; ASC 606/IFRS 15 familiarity.
• Executive communication; data-driven storytelling; partner to CRO/CFO; player-coach leadership.

🎁 Benefits

• Extra days off to prioritize well-being.
• 401(k) with 3% company match.
• Maternity and Parental Leave.
• Mental health support via Modern Health app.
• Full health benefits package for you and your family.