Related skills
financial services saas project management cross-functional leadership insurtech๐ Description
- Lead and mentor a client services team to ensure client success.
- Oversee solution delivery and ensure on-time, high-quality outcomes.
- Establish best practices for client service delivery and optimize processes.
- Own client relationships as primary liaison, aligning solutions with client goals.
- Collaborate with Product, Engineering, Sales, and Support to align with roadmap.
- Update stakeholders on project status, risks, and initiatives.
๐ฏ Requirements
- 8+ years leading client services or solution delivery in enterprise SaaS/InsurTech/financial services.
- Proven track record managing large-scale client engagements and delivering complex solutions.
- Strong ability to build strategic client partnerships.
- Experience leading cross-functional teams with technical and non-technical stakeholders.
- Strong problem-solving, negotiation, and decision-making skills.
- Strong communication and presentation skills.
๐ Benefits
- Fast-growing InsurTech company transforming life insurance.
- Collaborative team focused on client success and innovation.
- Competitive compensation with remote work flexibility.
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