Related skills
strategy customer success renewals leadership government📋 Description
- Lead a team of government CS managers serving federal Civilian, DoD, IC, and defense clients.
- Own and operate a high-impact CS motion across complex government programs.
- Senior leadership, business ownership, and hands-on execution.
- Lead marquee govt engagements and scale CS with playbooks and metrics.
- Build durable government relationships and position CS as mission-critical for Exiger.
🎯 Requirements
- 10+ years in CS, account management, or related SaaS GovTech/Defense/IC roles.
- Bachelor’s degree required; advanced degree preferred.
- Strong executive presence; translate complex risk and technical concepts for executives.
- Experience serving Federal Civilian, IC, and Aerospace & Defense customers.
- Proven ability to own renewals, expansions, and revenue outcomes across government portfolios.
- Collaborates effectively with Sales, Delivery, Analytics, Product, and Engineering.
🎁 Benefits
- Discretionary time off (no maximum).
- 16 weeks fully paid parental leave.
- Wellness stipends and programming.
- Flexible hybrid work environment.
- Career development and education reimbursement.
- Competitive compensation and industry-leading health, vision, and dental benefits.
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