Related skills
devsecops analytics application security cloud devopsπ Description
- Lead global Customer Success to deliver tangible outcomes for customers.
- Scale CS org to improve retention, expansion, and health scores.
- Oversee onboarding, training, and professional services for integration.
- Drive renewals, cross-sell, up-sell, and customer advocacy.
- Implement enablement programs around DevOps, Cloud Development, and App Security.
π― Requirements
- Senior CS leadership in SaaS; app security preferred.
- Experience scaling global CS orgs to deliver outcomes.
- Strong technical background; explain complex concepts.
- Collaborative with cross-functional and executive stakeholders.
- Data-driven; analytics to guide CS decisions.
- Deep understanding of CS market trends and needs.
π Benefits
- Outstanding Medical, Dental, and Vision Coverage.
- Wellness benefits to focus on what's most important.
- Take What You Need time off policy.
- Extensive development and training offerings to grow your career.
- Generous 401k match to help save for your future.
- Amazing community of professionals who take pride in what we do.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest β finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!