Related skills
crm email marketing marketing automation ai sms marketing📋 Description
- Onboard hospitality customers across POS, PMS, loyalty, and ecommerce.
- Define success plans and milestones for early wins and growth.
- Align activation plans with partners (Toast, Mews) to accelerate value.
- Drive AI-enabled workflows and smarter systems.
- Be the hospitality voice for customer insights; influence roadmap.
- Collaborate cross-functionally to ensure cohesive onboarding through renewal.
🎯 Requirements
- 7+ years in Hospitality (hotel preferred)
- 7+ years in CRM, email/SMS marketing, or related fields
- Bachelor’s degree or commensurate experience
- Experience with Klaviyo or similar marketing platforms
- Knowledge of Customer Data Platforms (CDPs)
- Proven data-driven marketing campaign experience
🎁 Benefits
- Generous benefits package including health, welfare, and wellbeing
- Opportunity to work with AI tools and innovative workflows
- Collaborative, inclusive culture with growth opportunities
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