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gtm salesforce tableau onboarding gainsight📋 Description
- Own post-onboarding activation programs for Customer Success.
- Design automated CS motions to drive adoption and renewal readiness.
- Define onboarding outcomes and surface readiness signals.
- Collaborate with CS, Marketing, and Operations to align signals and workflows.
- Scale onboarding with 1:many training, webinars, and enablement content.
- Senior IC with autonomy and cross-functional influence.
🎯 Requirements
- 5+ years in program management, CS ops, lifecycle programs, or digital CS.
- Strong analytical mindset; assess customer health, risk, readiness.
- Experience with Gainsight, Salesforce, Tableau; GTM; data-driven decisions.
- Proven ability to design programmatic CS engagement.
- Clear communicator; partner with senior CS and GTM leaders.
- Ability to segment customers and drive scalable onboarding.
🎁 Benefits
- Health coverage, life and disability insurance.
- 401(k) with match; generous PTO and holidays; self-care days.
- Equipment and support to work from home or in offices.
- Wellness programs and LinkedIn Learning access.
- Growth mindset culture with wellness sessions and ERG events.
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