Related skills
account management customer success saas onboarding stakeholder management📋 Description
- Onboard enterprise accounts, ensuring adoption and ongoing engagement
- Develop engagement strategy to maintain high customer satisfaction
- Serve as Smartsheet expert to drive impact and collaboration
- Share best practices to maximize value from Smartsheet
- Analyze usage patterns to improve adoption and satisfaction
🎯 Requirements
- 3+ years in Customer Success or Account Management
- State & Local Government (SLG) experience preferred
- Explain technical topics to non-technical audiences
- Build credibility with customers and internal stakeholders
- Maintain outcome-based relationships with diverse accounts
- Bachelor's degree or equivalent experience
🎁 Benefits
- Employer subsidized medical, vision, and dental coverage
- 401k match (50% up to 6% of pay)
- Monthly stipend to support productivity
- Flexible Time Away Program and Sick Time Off
- Smartsheet-sponsored life, short-term and long-term disability plans
- 12 paid holidays per year
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to All Other Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!