Related skills
hubspot zapier canva chatgpt n8n📋 Description
- KPIs: onboarding CSAT, time to first value, retention
- Own post-sales journey for Almabase’s top enterprise customers
- Trusted advisor to Directors and VPs; build stakeholder relationships
- Drive product adoption via onboarding, training, workshops
- Structured engagement cadence: check-ins and QBRs
- Own health, retention, and renewal strategy
🎯 Requirements
- 3+ years in B2B SaaS CS roles; 1 year with US-based customers
- Excellent written and verbal communication; engage senior stakeholders
- Strong problem-solving with technical/analytical aptitude
- Proven ability to drive adoption, health, retention, and expansion
- Experience coordinating with multiple stakeholders; navigate complexity
- Hands-on experience with AI tools: ChatGPT, N8N, Zapier, Canva
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