Work with customers across KSA.
Own a portfolio of accounts to onboard Dataiku, drive adoption, retention, and growth.
Align with stakeholders to ensure objectives, action items, owners, and sponsors.
Understand Dataiku's value to guide customers on their journey to outcomes.
Continuously advise on leveraging Dataiku from design to production.
Establish regular touchpoints and monitor value delivery with customers.

🎯 Requirements

Fluency in English and native Arabic are required.
7+ years in customer success, technical account management, or related roles.
Experience managing a fast-growing book of accounts with ARR from ~$200k to multi-million.
Experience with KPIs like Gross Dollar Retention, Net Dollar Retention, Renewal Rate, Logo Retention, NPS, CSAT.
Cross-functional collaboration with Professional Services and Partner motions.
Big data tech knowledge (Hadoop, Spark) is preferred.

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