Related skills
saas renewals enterprise accounts data compliance data protection📋 Description
- Own end-to-end lifecycle for strategic and enterprise accounts.
- Develop and execute CS plans aligned to business goals.
- Serve as primary contact and trusted advisor for customers.
- Drive product adoption and value realization through engagement.
- Monitor health, usage, and risk indicators; prevent churn.
- Partner with Sales on renewals and expansions.
🎯 Requirements
- Bachelor's degree in business or related field, or equivalent experience.
- 5+ years in Customer Success, Account Management, or related roles in B2B SaaS.
- Proven experience managing enterprise or strategic customer relationships.
- Experience presenting and demonstrating technical solutions.
- Strong ability to drive retention, adoption, and customer satisfaction.
- Preferred: CRM platforms familiarity; data protection solutions.
🎁 Benefits
- Variable bonus plan based on targets.
- Full range of benefits.
- Equal opportunity employer.
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