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prototyping ux design prompt engineering voice conversational aiπ Description
- Lead design and optimization of end-to-end conversational UX across chat, voice, SMS, email, and new platforms.
- Prompt Design & Optimization: Write/test/refine AI prompts to improve clarity and tone.
- Tone & Voice Governance: Define guidelines, ensuring brand-aligned tone by channel.
- Multi-Intent & Context Handling: Design for multi-intent, context switching, proactive interactions.
- Analytics & Iteration: Monitor performance and use insights to improve flows.
- Documentation: Maintain reusable conversation patterns, error scripts, and scorecards.
π― Requirements
- 2β4 years in Conversational AI designing AI agents (voice, chat, email, messaging).
- Prompt Engineering & LLM familiarity: Understand how LLMs work and optimize prompts.
- Domain Expertise (Nice to Have): Experience in regulated industries.
- Scalability & Frameworks: Design reusable frameworks and scalable patterns.
- Prototyping & Innovation: Create demos/prototypes of agentic AI capabilities.
- Communication: Excellent written/verbal skills to convey requirements to stakeholders.
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